My Services

Research & discovery

To provide a better user experience, you need to understand your business goals as well as your target audience. I do this through various techniques including: analytic review, competitor review, website/product review, user interviews, surveys.

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I help you to identify opportunities and add value to your business by giving your users the best experience ever. I do this through various methods including: personas, empathy map, user journey map, site map, user flow.

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Mentorship & Training

Redesigning your site every few years and keep it as it is, doesn’t always work. For your website to succeed, you need to iterate continually, improving it based on user feedback and changing organisational needs. In short, it needs to be actively managed. I provide ongoing mentorship and training to build up your in-house capability.

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What's Next?